FAQs

CoverCraze is a brand specialising in uniquely designed mobile phone cover cases for iPhones and Samsung devices. We offer a wide range of breathtaking and beautiful designs.

Currently, we do not offer customisation or personalised designs. However, we regularly update our collection with new and unique designs.

If you have specific design or model you want, please, don't hesitate to reach us out through our contact us form on our website.

Our mobile phone cover cases are available for all of the latest iPhone and Samsung models. Please check our store for a complete list of compatible devices.

If your device isn't listed in the store, please don't hesitate to reach us out through our contact-us form.

Yes, our cases are designed to be compatible with most wireless charging pads, ensuring a hassle-free charging experience.

Yes, we deliver worldwide for FREE!

Our estimated delivery times are as follows:

US (2-5 days)

Canada (3-7 days)

Europe (5-10 days)

And the rest of the world (10-20 days).

We offer standard shipping as our primary delivery option for all orders.

We accept many payment providers. Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Meta Pay, iDeal and more.

If you need to change order information, please contact our customer support as soon as possible. We'll do our best to assist you with any necessary changes.

If you haven't received your order within the specified delivery time, please reach out to our customer support, and we'll investigate the issue promptly.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

Please check our return/refund/exchange policy here.

Our return and refund policy can be found on our website. Follow the provided instructions to initiate a return and request a refund.